Sanger Movers

Great young men. Each and everyone of them were polite, hardworking and attentive. They took a lot of the stress out of moving. Thank you!

Your representatives told me that you were a premier moving company that’s why you were a little more expensive, but yet failed me in these ways: 1. Couldn’t move two large refrigerators to the location in the home where they needed to be placed because they were not trained to remove the doors to allow passage thru doorways. They spent 30-45 minutes trying to move them with no result. This added to the moving time and extra charges for me. I have now hired someone else to move them at an additional cost to me. 2. Even though your estimator saw all items that needed to be moved the truck couldn’t accommodate everything which required me to move those items in my personal vehicles after the move. They said they couldn’t make two trips because it would require a new contract. 3. One of the items that could not be accommodated on the truck was a small side patio end table with tile inserts. They removed the tiles for loading and wrapped them in the blue blankets they were using. The table was unloaded from the truck to accommodate larger items I preferred to be loaded. The tiles were not delivered to the final destination and were not at the pickup location. Lost? 4. In the loading stage movers were carrying 3-4 boxes per trip to the truck yet during unloading they were carrying 1-2 boxes at a time. It felt like they were trying to stretch the time to add cost to the move. 5. A large armoire was unloaded first from the truck and placed partially blocking the front door until it could be moved in. This caused movers to have to maneuver around it with smaller items again adding unnecessary time use during the unload. 6. The headboard in the master bedroom was not reattached to the frame. I believe it was because they assembled the frame and it didn’t match up to the headboard holes. A premier mover would know that the frame would need to be adjusted to fit. I did and attached the headboard. 7. The final destination interior paint was newly applied. Nicks were made on the hall entry door frame. When I showed the team leader he just looked at me without offering a solution. 8. During the loading process at the first destination two workers had a 30 minute conversation about people they knew I’m common while Saran wrapping the furniture. I am sure this distraction would add time to the process. 9. During the unload when a TV stand was unwrapped the screws were not noticed and tossed into the Saran Wrap trash pile. Later when not found to remount the TV there was a 20-30 minute search to find them. I was asked if I had thrown away and Saran Wrap. I didn’t unwrap any items. These are my main concerns. What can you offer to compensate for my disappointment. I can be reached at (559)352-5272

The experience was smooth beginning to final delivery. Estimate and policies was explained. Appointment was convenient. Movers arrived 20 minutes early to review the job and complete paper work, so their work began on time. Home and furniture protection was done well. On phone and in person the staff curtiuos and professional. We had large furniture that had to go down a narrow hall.

Lower prices!!!

The young men that came to move me were very polite and professional. They worked quickly and efficiently. Thank you.

Everyone was friendly and helpful! Everyone went above and beyond the expected. Thank you!