Reedley Movers

Great service! The guys were super helpful and nice. Sam was awesome! Thank you!

All the people were professional, kind and helpful. The movers were the hardest workers I’ve ever seen. I truly appreciate your help!!

1. First, your team was an hour and 15 minutes late. That wasn't the driver's fault but someone didn't show up and they had to get someone else they said so that started us out late. But we were given no compensation for that. 2. They showed up in a U-Haul. I did expect a Meathead Movers truck. I had no idea you even used U-Haul trucks. 3. The lead guy had all my paperwork to go over and sign which took up extra time. I told him I already Docusigned all the documents he was having me sign. In fact, they were sent to me twice and I SIGNED them twice electronically. He said no one notified him. He did take 15 minutes off the time and moved us to 10:30 because it was positively ridiculous to have me signing all this again on my time and dime. 4. There was no jogging and no hustle (as advertised) until the very end. 5. I was charged two hours for my drive time because of the double drive charge. The thing is, I make this drive all the time. It takes me 30 minutes. I ran the numbers through MapQuest and, door to door with moderate traffic and going through the town of Reedley - which is slow - they say it's 37 minutes. Now, add a little time for them having to drive 60mph but take off time for being able to skirt Reedley to the address they were going to - which we told them how to take - and that should end up even. At the worst it might be 45 minutes. They pulled in right after my husband and it took him 40 minutes with a fast food stop. They said they had to round off to the 15 minute mark but somehow that got the time up to 1 hour each way. They started at 10:30 and were done by 1:00 but I had to pay for the return drive which put me at 2pm and cost me almost an extra $100. The bill was already very high for what was needed and done and I was very unhappy about this extra charge. And he thought it was 4 hours and I had to argue with him about it. He realized his mistake while he was trying to explain it to ME. I taught math so I knew something was very wrong. This caused a lot of discomfort and stress but the financial cost was worth figuring it out correctly. 6. I honestly would have NEVER booked you guys if I had realized I was required, right then and there, to fill out a form in front of these guys and then to answer the question, "Do you think they deserve a tip?" SERIOUSLY?????? Who pays a tip on a $700+ bill?? You said you base their bonuses and raises on their performance but never mentioned a tip. That was incredibly awkward, especially when you don't feel things went according to expectations or agreement. I've never tipped anyone less than 10-15% on haircuts, etc. or more on meals. So, was I supposed to come up with a $100+ tip right then and there? I filled out the form with what I figured was expected but I did make a note that I hope you guys are paying them a decent wage because we paid a LOT. The customer shouldn't be expected to pay even more if you are not paying your workers decently and they are expected to survive on tips. I have NEVER heard of such a thing with movers. 7. I will say that they did hustle and jog at the end and they did get all of our furniture moved without chipping or nicking or breaking anything, and that is important and we did appreciate that. But these hidden fees and rounding up 15-20 minutes and jacking up the bill was SO stressful that no, I wouldn't use your company again and I would only recommend it with full disclosure and to let the buyer beware. These were nice enough young men and it seems they are under a lot of stress to make this move more lucrative to you, but it sounds like not to them. The whole thing felt shady. I had really expected to have a super positive experience and looked forward to working with you. Caveat Emptor.

fast...efcent

Very professional and friendly service

The young men are honest, hard working, and get the job done. They communicate what is happening, when it will happen, and what is happening. The commitment to a quality job is obvious. Thank-you...

I had a great experience with the Meathead Movers. We had a four day move, very heavy pieces...but the guys remained so friendly and positive. I would definitely use them again!

Workers had a great attitude!

Well organized, friendly, prompt, and professional.

Strength and Hustle were impressive