Marina Del Rey
Honest Moving Company reviews on Marina Del Rey Meathead Movers46 total customer reviews
I was billed the maximum amount with no call or warning after the crew manager admitted to and noted that they had damaged walls in the move, and he assured me that the billing dept. would contact me and they would discount the total to compensate for the damage. He said that he took pictures and provided them to his manager. Again, he couldn't be more apologetic about the damage and assured me MULTIPLE TIMES that management would discount the total amount. I paid $620 in tips to the crew because they did a great job, but billing/management fell on it's face in regard to billing and follow up. Damage happens in a move, I understand that, I don't blame the crew, but it is an extremely poor reflection of the management of your company by not following up before billing me. Why I would not recommend Meathead to anyone? Because your crew does a great job and is forthright about damage, but billing/management does zero follow up other than this survey? That's not how I manage my companies and I don't do business with companies that have poor management. This is a temporary move for us while we are building a house, I will not be calling Meathead when I move again in year when my new house is completed. Don't bother calling me to apologize and patronize me. I do not want to talk to some low level manager, the only thing that I want to hear from you is that you are refunding a fair amount for the damage that was done, your crew leader has the pictures, you guys can figure it out without talking to me. Management screwed up and I will be following up with a letter to executive management. Charles Larsen 310.916.8488 [email protected]
Very professional and efficient. The team was quick and respectful of our property.
Local Residential Move in Marina Del Rey
Your movers are great. The guys you send have lots of good energy. Always a pleasure to have them- they work hard and have a great attitude. Great communication through the whole process. Driver called us on the way out so we knew when to expect them. Everyone is easy to get ahold of.
The young guys that came to help we're courteous and professional and treated my property as if it was their own.
On time- Efficient- Easy Process from beginning to end. This is the 2nd time I have used Meathead Movers and I will use them again. No surprises. Moving is stressful and I went back to Meathead Movers because I wanted to keep my stress to a minimum.
No Transport Residential Move in Marina Del Rey
The guys were very enthusiastic and professional. They clearly wanted to make the move as smooth as possible.